Website and Mobile App Privacy Policy
Updated December 13, 2022
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Scope of This Policy
This website and mobile app privacy policy (this “Policy”) applies to information collected by Rafiki Coffee & Cafe, LLC, and their respective subsidiaries and affiliates (“Rafiki Coffee & Cafe, LLC”) through the following websites and mobile applications and any site or application where this Policy is posted (the “Site”):
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This Policy does not apply to third-party platforms or to platforms owned by Rafiki Coffee & Cafe, LLC on which it is not posted. It also does not apply to information collected through other channels, such as over the phone or in person.
Some of the information we collect through our Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be nonpersonally identifiable, such as information collected by cookies.
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Your Consent
Please take a few minutes to review this Policy before using our Site. By using our Site, you are consenting to the collection, use and disclosure of your information as set forth in this Policy. If you do not agree to be bound by this Policy, you may not access or use our Site.
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This Policy is Part of Our Terms of Use
This Policy is part of the Terms of Use that govern your use of our Site. A link to our Terms of Use is provided at the bottom of each page of our Site.
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Types of Information We Collect
Information You Manually Provide. Rafiki Coffee & Cafe, LLC collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use our Site. For example, we collect the information you provide when you place an order, sign up for any of our Programs and/or email updates, ask us a question, or otherwise interact with our Site. Some of the information you manually provide may be personal information, such as your name and contact information.
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Information Others Manually Provide. In some cases on our site, users can submit information about other people. For example, if someone orders a gift, a gift card, or a certificate online and wants to send it directly to you, they must submit your name and address. We use this information to send the gift to you. We also store this information so that the user does not have to reenter it the next time he/she wants to send a gift to you.
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Information From Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on our Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook, Instagram or Twitter). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform.
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Information from your browser or device. Rafiki Coffee & Cafe, LLC collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device may or may not be personally identifiable. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.
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Information Collected by Cookies and Other Technologies. A “cookie” is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use cookies and other technologies, including device identifiers, to collect information and support certain features of our Site. For example, we may use these technologies to:
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collect information about the ways visitors use our Site—which pages they visit, which links they use, and how long they stay on each page;
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support the features and functionality of our Site – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;
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personalize your experience when you use our Site; and
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improve our marketing efforts, including through use of targeted advertising.
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The information we collect using cookies and similar technologies may or may not be personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit our Site, you may be unable to use all of the functionality of our Site if your browser rejects our cookies.
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Information About Third-Party Cookies and Interest-Based Advertising
In addition to the cookies Rafiki Coffee & Cafe, LLC delivers to your computer or mobile device through our Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we may use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Site. To learn more about Google Analytics, click here. Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on our Site or on other websites.
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You have choices about the collection of information by third parties on our Site. For example, if you don’t want information about your visit to our Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to Rafiki Coffee & Cafe, LLC.
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How We Use Information Collected Through Our Sites
Generally, we use the information we collect through our Site:
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to provide the information, products and services you request;
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for security, credit or fraud prevention purposes;
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to provide you with effective customer service;
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to provide you with a personalized experience when you use our Site;
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to contact you with information and notices related to your use of our Site;
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to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
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to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
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to better understand your needs and interests;
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to improve the content, functionality and usability of our Site;
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to improve our products and services and to attract investors;
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to improve our marketing and promotional efforts; and
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for any other purpose identified in an applicable privacy notice, click-through agreement or other agreement between you and us.
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A Note about Careers Page
In our “Careers” area where you can search for open positions and apply for a job with us. When you submit an employment application, we ask you to provide certain personal information, including, but not limited to, your name, address, telephone number, email address and employment history. If you send us an email to inquire about a position, the information we receive is the information you include in your cover letter, resume and email message. Please note that by submitting your information regarding employment opportunities to us, you authorize us to transmit and store your information in our recruitment database, to circulate that information as necessary for the purpose of evaluating your qualifications for job vacancies at Rafiki Coffee & Cafe, LLC and to contact you about a possible employment opportunity. If you are hired by Rafiki Coffee & Cafe, LLC the information you provide during the recruiting process will become part of our employee records.
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Your Choices
In General. We respect your right to make choices about the ways we collect, use, and disclose the information you provide on, or through, our Site. We strive to provide choices to you at a meaningful time and in a meaningful place. This Policy describes some of your other choices, such as your choice to opt out of receiving “cookies.”
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Do Not Track Mechanisms. Your browser may deliver a “Do-Not-Track (‘DNT’) signal” to our Site. Because of the changing state of technology and indecision within the technology and marketing industries regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.
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Previously Expressed Preferences. You may change previously expressed preferences regarding how we use information you provide on or through our Site. For example, if you have provided your contact information and receive periodic emails from us, you may decide to stop receiving those emails by clicking the “unsubscribe” link in an email’s footer. You may be able to change other preferences through an account you create on our Site. Otherwise, please contact us using the information provided below.
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How to Access, Update or Correct Your Information
If you have created a profile on our Site, you may be able to access, update or correct your information through your account settings. Otherwise, you may need our help. Please contact us using the information provided below. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identity. If you seek deletion of information that you provided when you were a minor, please contact us using the information provided below.
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Steps We Take to Safeguard your Information
We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of personal information you submit on or through our Site. Unfortunately, no website, server or database is completely secure or “hacker proof.” We therefore cannot guarantee that your personal information will not be disclosed, misused or lost by accident or by the unauthorized acts of others. Further, we cannot control dissemination of personal information you post on or through our Site using any social networking tools we may provide, and you should have no expectation of privacy in such information.
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How We Share Information With Others
With Third–Party Vendors. Rafiki Coffee & Cafe, LLC shares information collected through our Site with third-party vendors who act on our behalf. For example, we may use third-party vendors to design and operate our Site, to conduct surveys and to help us with our promotional efforts. These third-party vendors may need information about you to perform their obligations. Typically, they are required by contract to keep your information confidential and to use it only to provide services on our behalf; however, as described below, we may allow them to use aggregate or de-identified data for their own purposes or to market the products and services of their other clients.
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We may share information collected through our Site with other companies in business structure, including subsidiaries, parent companies, and sister companies existing now or hereafter acquired. These affiliate companies are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy.
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With Third-Party Social Media Platforms. We may provide functionality on our Site that allows you to automatically post information to a third-party social media platform (such as Facebook, Instagram or Twitter). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform will be able to see your post. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your profile on our Site with an account on a third-party social media platform, we may share the information in your profile with that third-party platform. We may also use third-party social media platforms to offer you interest-based ads. To offer such ads, we may convert your email address into a unique value which can be matched by our partner company with a user on their platform. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve.
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With Other Users of this Site. In this Policy, “User-Generated Content” or “UGC” refers to all of content that you post on or through our Site using the social networking tools we make available to you and that does not constitute feedback. The UGC you submit on or through our Site is available to others who visit our Site. Any Personal Information contained in UGC can be read, collected, or used by others, and could be used to send you unsolicited messages. In addition, we may use UGC you submit on or through our Site for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through our Site. You should not submit any content you do not wish to make available to the general public, and you must take special care to make sure your submissions comply with our Terms of Use. In particular, your submissions must not violate the privacy or other rights of others.
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In Aggregate or De-Identified Form. We use information collected through our Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so we and they can better understand our user base. We may also share with third parties information about how particular individuals use our Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. We may provide basic demographic information (gender and age) in conjunction with providing Individualized Data. Third parties typically use this information for analytical purposes and to market their own products and services.
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With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law.
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As Part of a Business Transfer. Your information may be transferred to a successor organization if, for example, we transfer the ownership or operation of our Site to another organization if we merge with or are acquired by another organization, or if we liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.
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To Comply With Laws and Protection of Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our Site; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
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As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information as described in any privacy notice posted on our Site, or as described in any click-through agreement to which you have agreed.
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Children Under the Age of Thirteen
We are proud of our Site and we strive to ensure that it does not offend people of any age. However, our Site is not intended for children or minors under the age of thirteen years without the permission of a parent or guardian. If you believe that a child has submitted personal information on or through our Site without the consent and supervision of a parent or guardian, please contact us using the information provided below so that we can take appropriate action.
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Links to Other Sites
Our Site may provide links to other websites operated by third parties, including, in some cases, our third-party vendors. Rafiki Coffee & Cafe, LLC does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.
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This Policy May Change
We are continually improving and adding to the features and functionality of our Site and the services we offer through our Site. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to update or modify this Policy at any time, without prior notice, by posting the revised version of this Policy behind the link marked “Privacy Policy” at the bottom of each page of our Site. Your continued use of our Site after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy. However, we will honor the terms that were in effect when we gathered data from you.
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For your convenience, whenever this Policy is changed, we will update the “effective date” at the top of this page. Be sure you check the effective date to see if this Policy has been revised since your last visit.
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You may access the current version of this Policy at any time by clicking the link marked “Privacy Policy” at the bottom of each page of our Site.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us and we will do our best to answer your question:
Rafiki Coffee & Cafe, LLC
540 Fairview Ave. N, Suite 101Saint Paul, MN 55104
Email: info@rafikicoffeecafe.com
Telephone: 651-493-9117